Support » Fixing WordPress » WP 3.5 Media Manager user interface not showing

  • Resolved Norm Sash


    I’ve a site that I have WP 3.5 on. For some reason the new WP 3.5 interface doesn’t show up — the old interface still shows up. (e.g. when I click the add media button the old 3.1 interface style shows.)

    I’ve disabled all plugins, switched the theme to 2012 and still can’t get the new interface.

    I’ve checked a couple of other wp installs that I have and they seem to be working fine with the new 3.5 media manager interface.

    Any ideas what might be causing this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi Norm,
    This could be a cache issue,
    Is it still an issue for you?
    Have you tried a manual over write of the Wp system files:
    folders wp-includes, wp-admin ?

    Thanks for the reply Daiv… I thought it might be a cache issue so I deleted the cache, uninstalled, and reinstalled… not the solution.

    However, based on your suggestion I thought I would try a reinstall of WP 3.5… I just hit the “reinstall” button on the wp dashboard. That seemed to do the trick! The new gallery is now showing up. Thanks so much for the idea! 🙂

    Glad that worked,
    keep on publishing!

    I’ve had the same problem. I have two sites and have updated both from 3.4 to 3.5 and neither site will show the new media library. I still have the old one that “lists” all my images. I’ve tried reinstalling and that didn’t work.



    Forum Moderator

    @eemcgee: As per the Forum Welcome, please post your own topic. Posting in an existing topic prevents us from being able to track issues by topic. Added to which, your problem – despite any similarity in symptoms – is likely to be completely different.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘WP 3.5 Media Manager user interface not showing’ is closed to new replies.