WP 2Fa Problem on Firefox

  • Resolved Matt

    (@kochan)


    1 year, 9 months ago

    Hi, I have problem with user setup on firefox with 2FA, on chrome and opera configuration work fine.
    When I go profile -> setup 2FA, have popup with no content from 2FA plugin
    screen
    https://ibb.co/vsf5zrg

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor robertabela

    (@robert681)

    1 year, 9 months ago

    Hello @kochan

    Thank you for using our plugin and sorry to read about your issue.

    This seems to be a browser specific issue, since it works on the other two browsers. Did you try to access the website using Firefox in Incognito mode? Does it work?

    Looking forward to hearing from you.

    Thread Starter Matt

    (@kochan)

    1 year, 9 months ago

    Hi @robert681 yes try to incognito mode + clear cache/cookies and still the same situation

    Plugin Contributor robertabela

    (@robert681)

    1 year, 9 months ago

    This is very strange @kochan

    By any chance did you try using Firefox from a different machine and different network? Does the problem persist?

    If it does, please send us an email at support@wpwhitesecurity.com so we can ask you for more technical details about your setup. In your email please make reference to this ticket.

    Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
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