Support » Fixing WordPress » WP 2.9.2 White Screens, tried everything, so far no fix

  • A site I haven’t touched since November suddenly White Screens the other day… The guys that now run it said the site is now down. I’m assuming somebody tried to update it (thought it was already on 2.9.2 previously but idk for sure) – but here’s the issue.
    It’s a typical WP white screen issue… no page source… no /wp-admin either.

    Here’s what I’ve tried:
    – thought it was apache, but normal html/php files work fine w/o wp present
    – If config.php is removed wp-load.php produces the “config not found” we can create one for you thing. I add wp-config back and it white screens.
    – If I put bad database data in – there is no error, it still white-screens.
    – I’ve tested no ?> at the end of the config file, I’ve removed the spaces at the bottom as that used to be an issue. Did the same for wp-settings.php & wp-load.php… nothing
    – Removing or disabling all plugins has no effect obviously… I’ve reset the active plugins row in the database to a:0:{} still no effect
    – removed/changed name of theme, nothing
    – files are 2.9.2 – I’ve completely removed the whole site except wp-content and re-uploaded brand new files from download.
    – I’ve completely removed and replaced the wp-config.php and created new salt keys
    – database version is currently 12329 (as it should be since 2.9x)
    – I’ve added remove_filter(‘template_redirect’, ‘redirect_canonical’); to functions (still don’t think error is that far in to even load the theme fyi)
    – I’ve tried bumping memory: define(‘WP_MEMORY_LIMIT’, ’64M’); no change
    – Added debug to config: define(‘WP_DEBUG’, true); no change or errors
    – permissions on all files seem fine and as far as I can tell never changed from when the site was working to now.

    So… now what?. I’m officially stuck here guys… doesn’t happen often but whatever – lets get this fixed 🙂

Viewing 10 replies - 1 through 10 (of 10 total)
  • Did you remove the .htaccess and also move all the plugins to a temp folder so they dont load? I have had an issue like this before.

    Hey Shelby. I should have included that.. forgot :/

    – htaccess was completely removed and still nothing.
    – plugins dir is empty, old stuff renamed and moved out of the way… still white

    Also – php error log shows:

    [client 71.xx.xx.xx] PHP Warning: main(/var/www/vhosts/ failed to open stream: Permission denied in /var/www/vhosts/ on line 30

    Line 30 in wp-load.php is:
    require_once( ABSPATH . ‘wp-config.php’ );

    Yeah definitely try checking the .htaccess file. It might be there.

    Maybe check to make sure your file permissions are set correctly.

    @wpbloghost all permissions are exactly the same as all my other sites 644 and config at 640
    – .htaccess is now completely removed and still issue

    yeah next guess I would say would be to check out the permissions.

    You removed and updated to a new default theme? Like the plugin directory?

    Read something that MediaTemple needs 755 permissions…

    Changed all root files to 755 – BAM works…

    So I blame MT and their crap. I don’t know how the file permissions got changed in the first place, and running everything as 755 kinda scares me but the site works now… 🙂

    Thx guys for helping troubleshoot

    hmm glad it worked out for you

    i was having white screen problems right now after activating a new theme

    what i did was just rename the theme folder so it wont run properly then i was able to switch back to an old theme.. this particular wp site is cluttered with plugins and all kinds of modifications done by seperate coders so i have no idea what exactly has been changed…

    That happened to me long time ago. You should change wp-config.php permits from 600 to 644. I think the cause is related with hosting upgrades.

Viewing 10 replies - 1 through 10 (of 10 total)
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