Support » Plugin: Brilliant Web-to-Lead for Salesforce » Would Not Pass Lead to

  • I worked with this tool for hours today and it would not pass the lead into The only videos available to see the process are not running with is a bad sign for this app.

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  • Plugin Author brilliantplugins



    Sorry to hear the plugin didn’t work out for you. While the plugin works for most Salesforce accounts, some have lead assignment rules that block lead acceptance and some hosts have outdated curl libraries that struggle to connect to Salesforce (both of which are outside the control of the plugin).

    Did you follow the troubleshooting steps in the FAQ?

    I see you didn’t open a support ticket, but did leave a review. That’s unfortunate as we may have been able to help you, had you reported the issue.

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