Hi @idlia ,
Firstly, I apologize for the delayed response. We are currently in the holiday season.
We are really keen on finding out the cause of the plugin not working in your case. Fixing it is crucial for us as it could potentially solve the issue for other users as well.
Could you please let me know exactly what is not working and what has been configured?
If you still have the plugin configured, it would be great if you could provide us with a link to the product where Cross-Selling is set up. If that’s not possible anymore, at least let us know which theme you are using.
For example, I have the module set to “In a drawer” option, and when I add a product to the cart that has cross-selling set up, the drawer doesn’t slide out.
I’m really looking forward to resolving the issue in your store together.
Best, Piotr.