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Jetpack by WordPress.com
Would be great if it didn't disable post editing (5 posts)

  1. girlgonemom
    Member
    Posted 1 year ago #

    For some odd reason, when I connect Jetpack to wordpress.com, it totally disables my ability to edit posts which is ridiculous. I'm unable to view or edit html (button doesn't work) and I'm unable to add hyperlinks. Anyone know why? Once I deactivate, I'm able to do everything as usual. Totally bummed because I was excited about this.

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi! I'd love to be able to help you troubleshoot this. Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Make sure to include a link to this thread in your message if you contact us via the form.

  3. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi! Just checking, did you ever get in touch with us via our contact form? Did your problem get solved? I'd love to help you fix it. :)

  4. girlgonemom
    Member
    Posted 1 year ago #

    Hi Richard. Just submitted the form - thanks!!

  5. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi Heather; I found the source of the problem (an old version of jQuery being loaded by a plugin on the post edit screen). I sent you an email with the details. Thanks!

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