Wot, no contact form button? (4 posts)

  1. fredriley
    Posted 4 years ago #

    I'm after creating a contact form for my site, and was heartened to read the Contact Form doc in Support. Under "Add contact form", it says:

    You can add contact forms to both posts and pages. Simply click the new “add contact form” media button.

    This button doesn't exist in my page editing dialogue - all I see is the first 'upload media' button. Should the contact form button exist in this version of WP, and if so is there a setting I need to tweak to get it to display? I could build the form manually using the shortcode (which is handy) but a) it's easier to use a dialogue, and b) my non-tech colleagues might want to build in contact forms in the future without going into macro coding.

    I did hunt the support forum and found a thread entitled "'add contact form' media button is missing" which was only 'resolved' by suggesting that a plugin be installed. Is the documentation wrong on this matter?



  2. Michael
    Forum Moderator
    Posted 4 years ago #

    you are quoting an instructions for WordPress.com - there is no default [contact] shortcode with WordPress.org

    do you have any plugins installed for the contact form shortcode?

  3. fredriley
    Posted 4 years ago #

    Ah, ok, I think I understand. So the [contact-form] shortcode works on blogs hosted on wordpress.com but isn't a part of the WordPress download - is that correct?

    I don't have any plugins installed, though it's strange then that the shortcode does work in that a contact form is rendered. Hmm. I am using Woothemes Canvas framework so maybe something in that is picking up the shortcodes. Ok, maybe I'll have to get the contact form plugin that so many folk mention in posts.

    Thanks for the reply, and sorry for not noticing the difference between .com and .org.



  4. cpbottss
    Posted 3 years ago #

    Hi, I've got Jetpack on my WP.org and all the instructions say that Jetpack gives WP.org use of some of WP.com features, one of those being the contact form.

    I've activated both Jetpack and Askimet yet I still don't have the “add contact form” media button. Am I doing something wrong? Thanks for the help. Cheers, Craig

Topic Closed

This topic has been closed to new replies.

About this Topic