worst support on a good plugin
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it does what it does. don’t ask for help because they will mostly ignore you after paying good money.
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I have 2 right now, and I was just marveling at what a stupid and lazy answer I received just now from your support person, 2 days later regarding how to make a states drop down for address form. issue 1. I make an address field and expect that I should have an option to have a state drop down for my customers convenience. issue 2. how to validate each step instead of getting an error at the end on conversational form. field validation should happen when filling the field, not at the end when hitting submit. zip should be either 5 digit or 5 digit with dash and 4 more digits, and states should have an option for drop down list, and everything should be validated as you do each step. these all seem obvious as features, and are obviously easy to do since drop down is already done on country field and step validation is done on email field. one support person just said this after waiting 3 days for an answer, a lazy and dumb response… “Apologies for the delayed response – due to a high influx of tickets, we unintentionally missed getting back to you sooner. For creating a dropdown of states, you can use the Dropdown field type in Fluent Forms. You can manually populate the options with state names. [documentation“
I do IT support for a living and 3 days to respond to tickets would get me fired, but I live in the real world. and giving dismissive, brief responses would get me written up. I’m not giving you my ticket number out of principle. A good manager should be looking at EVERY ticket!
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