Support » Plugin: Essential Addons for Elementor » Worst support ever

  • Their plugin caused all kinds of issues for me, and I contacted their technical support — which is totally helpless.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support rafinkhan

    (@rafinkhan)

    Hi @jjwhitmore,

    We are sorry about the inconvenience caused. Can you please tell us what kind of issue you are facing? We have already fixed some of the issues with the new update. If you are using any caching plugin, make sure to purge cache from them.

    We usually reply within a few minutes actually. Maybe when you reached out, we were closed at that time. Anyways, can you please contact our support here: support[at]wpdeveloper[dot]net and describe your issue? We will get this resolved asap, no worries.

    Thank you!

    Plugin Support rafinkhan

    (@rafinkhan)

    @jjwhitmore,

    Hey, there. I hope you are doing well. We have just released a new version of Essential Addons Free 4.3.2 🎉 Check out the major fixes we have done in this release 👇🏻

      Assets not generating properly on Apache Server
      White Screen/Site going Blank/ EA Widgets not loading correctly after update
      EA Twitter Feed content not loading properly
      CSS/JS Scripts not loading properly
      EA TOC & Reading Progress Bar loading issue
      Few minor bug fix and improvements

    If you are facing one of these issues above, please make sure to update to our latest Free version 4.3.2 on your WordPress website.

    After you are done updating, make sure to regenerate assets from Essential Addons -> Tools. Here’s the screenshot: https://d.pr/i/oc3mUB

    Also, don’t forget to regenerate CSS files from Elementor -> Tools as well as you can see in this screenshot: https://d.pr/i/6d7vAu

    If you are using any Caching plugin on your website, please make sure that you have cleared/purged cache from them as well.

    Hopefully, your issue will be resolved afterward.

    We are hoping to hear back from you soon. Thank you & have a nice day!

    • This reply was modified 9 months, 2 weeks ago by rafinkhan.
    • This reply was modified 9 months, 2 weeks ago by rafinkhan.
Viewing 2 replies - 1 through 2 (of 2 total)
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