Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Worst plugin I ever saw…

  • angeloarlotta

    (@angeloarlotta)


    This plugin broke my website again, even with no other plugins activated…

    In this case even the “delete all data” is useless (I tried in every way also by switching to another theme) but I had to delete everything manually…

    I hope “everything” because I don’t want any file of this plugin in my folders, due to what it caused..

    I installed it accidentally months ago and never used so it’s really strange that it is not possible to delete all the data and that it causes blocks to the website as reported from some other users in the web.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Hi @angeloarlotta

    That’s definitely not the experience we like for our users (even accidental users like yourself) to have. I’m happy to continue troubleshooting what was preventing the data from actually deleting on uninstall, but it sounds like you’ve moved on at this point. If you want to dig in and see what caused that, just reply to the email that you and Rick have been corresponding on, and we’re more than happy to get to the bottom of this.

    I did just replicate a problem that we’re looking into that could be what you were experiencing, and have escalated it to the development team to have a look. In my tests, it looks like something in the uninstall script is preventing the actual deletion of that data, and it’s something we’ll be able to fix relatively quickly: https://feedback.givewp.com/bug-reports/p/uninstalling-and-deleting-givewp-should-not-cause-fatal-errors

    So, thanks for bringing that to our attention, and apologies for the inconvenience. Let us know if there is anything we can do to help with online donations in the future. We’re happy to help!

Viewing 1 replies (of 1 total)
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