Support » Plugin: Share Buttons by AddThis » Give it a try!

  • I’ve re-rated this plugin and now I’m more satisfied. If I’m able to figure everything out , then It’ll get 5 star !
    I guess you guys can install it and see if that works for you 🙂

Viewing 14 replies - 1 through 14 (of 14 total)
  • @smiash: Sorry to hear that the plugin didn’t work for you. If you can let us know the exact issues you faced with the plugin, we can help you and make the plugin more useful!



    Forum Moderator

    Why didn’t you try to contact the plugin’s author about this via the plugin’s dedicated sub-forum?

    I don’t have to contact the author .
    I searched the whole forum and found the author’s reply to an issue like mine. That’s not gonna help and obviously it’s the plugin’s issue not my theme.
    Your facebook send button doesn’t catch thumbnails, no matter what sort of trick I use, whether I use open graph plugins or do it on my own. That’s terrible.
    Also whenever I click on facebook share and cancel again without sharing, it’s gonna add to my counts!!
    I know I shouldn’t be posting these here, but as I said the same issue is still running on the forum and here’s a reply to esmi.
    Honestly if you could make it work, I’d donate as well.

    @smiash: The thumbnails are catched by Facebook server, and we are passing the url to your shared page only. The preferred way is to use Open Graph plugins or themes which supports it. I would suggest you to try checking your url here:
    which will shows the content FB is able to catch from your page.

    The second issue regarding count, there is no solid way for us to check whether the share is done or not. So the count is incremented locally, but a third person viewing the site, or when you check it later will see the actual values only.

    OK I sorted it out somewhat. The thing is my page was ok with almost all of other sharing solutions out there, It was only your plugin that wasn’t able to pass the thumbnails to fb.
    I had Open Graph Tags in my theme and facebook debug was also ok.
    Btw, is there anyway you add a fb like button as well? because it currentl just sends the post/page/.. .
    Thanks, and if everything went well I’ll re-rate your plugin.

    @smiash: We recommend you to try the Customisation option in AddThis Share plugin where you can drag and drop the buttons from a list according to your choice. If that’s not enough, we have an even more versatile custom code option where you place the code referred from our API doc

    Regarding the Facebook image preview, can you send your url to srijith[AT] or pass it here so that we can have a look and find what is going wrong. If there is anything we can do from our end to make it work, we will be more than pleased to do that.

    My question is : how can I have both send and like buttons for fb at the same time?


    You have to use custom code option in the plugin configuration.
    Please see this: Reference Image

    The code below will have FB Like and Send button.

    <!-- AddThis Button BEGIN -->
    <div class="addthis_toolbox addthis_default_style">
    <a class="addthis_button_facebook_like" fb:like:layout="button_count"></a>
    <a class="addthis_button_facebook_send"></a>
    <a class="addthis_button_tweet"></a>
    <a class="addthis_button_pinterest_pinit" pi:pinit:layout="horizontal" pi:pinit:url="" pi:pinit:media=""></a>
    <a class="addthis_button_google_plusone" g:plusone:size="medium"></a>
    <a class="addthis_counter addthis_pill_style"></a>
    <!-- AddThis Button END -->

    You may generate your own code from the AddThis Get The Code page and use it in the plugin.

    OK, I got it but what pinterest counter is already 1K+ ?

    The code I provided is an example configuration for AddThis site page.

    <a class="addthis_button_pinterest_pinit" pi:pinit:layout="horizontal" pi:pinit:url="" pi:pinit:media=""></a>

    You may change the url and media ( pi:pinit:url and pi:pinit:media) to your assets.

    The current version of plugin doesnot pick the pinterest image if there are multiple images in the page and we will show a picker. For this you have to use the pinterest line as
    <a class="addthis_button_pinterest_pinit" ></a>

    without additional attributes. But since Pinterest is not referring to a single image, the counter will be hidden.

    Example: A post where there are multiple images, and it is not possible to show a counter to the post itself as different users might have shared different images.

    Ok, Thanks a lot. Just one last thing ? how can I fix the issue with the facebook send function pop-up being cut off?
    I know that I can disable the iframe width on my theme, but it’ll ruin some of the features on the theme. There’s nothing you can do on your end, right ?

    @smiash: If your theme is a free one, and you can share the link, I can help you out with a custom CSS.

    Thank you, no my theme is a premium one. I’ll find a solution on my own.
    Thanks again for all your effort. I’ll re-rate your plugin now.

    @smiash: Thanks a lot! Let us know in support if you need any further assistance!

Viewing 14 replies - 1 through 14 (of 14 total)
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