Support » Plugin: Comments - wpDiscuz » Some problems, but fixed

  • Well, at the beginning i’ve found several different bugs and conflicts with other plugins and JS, but the support team has easily fixed them, so the plugin now works like a charm! Well done.

    • This topic was modified 2 months ago by  dharma23.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Hi @dharma23,
    Thank you for the review. In most cases wpDiscuz stop working if you have JS error from other plugins or from the active theme. This is very easy to debug and fix. Please just follow to the support topic. We’ll help you fix it asap.

    • This reply was modified 2 months, 2 weeks ago by  gVectors Team.

    It’s been days that i’m fighting with this plugin.
    Now I’ve opened a ticket and waiting for support, thanks.

    Plugin Author gVectors Team

    (@gvectors-team)

    Ok, I was correct. The problem is found. You have JS error from a JS file loaded outside of WordPress theme/plugin environment. just remove the JS code causing that error. Once this code is removed please let us know. This JS error affects all plugins and wpDiscuz is also affected.
    Please follow to this support topic: https://gvectors.com/forum/how-to-and-troubleshooting/well-what-to-say/#post-12821

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi @dharma23,
    As far as I see all problems were fixed by support at gVectors Team. The JS code which was affecting wpDiscuz is removed and all works find now. We’d really appreciate if you could review the feedback you’ve left for this plugin.

    Thank you!

    Hi there
    i don’t know why but i’m facing the same old error, and i don’t know how to get to the old post to fix the bug.
    Please help
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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