• This is probably the worst optimization plugin I have ever tried. Lately, I found some problems on a customer site. The header/slider image did not load properly. Nitropack prevented not only the image from loading but also the cookie banner from popping up. On paper, performance was awesome with a loading time of 260 milliseconds. Which is, of course, impossible when using the Enfold theme. And it did absolutely not FEEL like 260 milliseconds, but more that 4 seconds. After removing Nitropack, everything loaded propery, and the loading time “increased” to 1.4 seconds, which is a realistic value.

    Now, don’t say: “Your settings were wrong!” This might be, but I exspect an optimization plugin to work properly out-of-the-box. So many cache plugins really make things worse, if you don’t find the right settings. This is why I prefer “Cache Enabler”. Yes, it is not as powerful as WP-Rocket, but it never fails. Just activate it, and you are good to go.

    • This topic was modified 1 year, 9 months ago by cutu234.
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  • Plugin Support Marina @ NitroPack

    (@nitromarina)

    Hello,

    Thank you for your feedback, and sorry to hear this has been your experience! Customer input like this is invaluable to us as it helps us improve and ensure such issues are avoided in the future.

    Please bear in mind that due to how diverse the WordPress system is, there are thousands of configurations possible.

    This is why powerful optimization platforms provide many settings that can be configured to meet your specific needs.

    We would like to make this right – please email us at updates@nitropack.com, and we’ll be able to configure your settings.

    Best regards,
    Marina Todorova
    Technical Support Team Lead

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