Support » Plugin: Facebook for WooCommerce » Worst experience with this plugin

  • This plugin just messed the whole date of events being received. Facebook asked to install this plugin and did not told to remove pixel, which caused 3 time each event received and facebook did not de-duplicated it. I did received pixel code but still the facebook plugin sending event data twice with conversion api + browser pixel, and no way to stop the browser pixel with this plugin, and it is causing the extreme data miss-information in facebook event manager. Really worst experience, and we are stuck between, no proper facebook plugin to use with woocommerce and facebook saying they going to discontinue the pixel as well.

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  • Plugin Support Kwesi a11n

    (@kvvsi)

    Hi there! I’m sorry to hear you had a negative experience with the Facebook for WooCommerce extension.

    I’d love to help you further with this – could you file a support thread so that we can continue looking into this?

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