Worse after update

  • nickinatorz

    (@nickinatorz)


    2 years, 10 months ago

    Been using this plugin for a while, really satisfied with the plugin.
    After updating to the new version today it really got worse.
    Importing is way slower, exporting is super slow.
    Export in old version:
    Click export, within 1 minute i’ve got my full stock with SKU in a csv file. (around 14k products)

    Export in new version:
    It’s been going for 10 minutes now, still not done.

    Please, let me revert back to the old plugin, can i please get a zip file. Thought updates should be improvements, not the other way around.

    Edit:
    I can’t even export anymore, it times out now.

    • This topic was modified 2 years, 10 months ago by nickinatorz.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    2 years, 10 months ago

    Hi @nickinatorz,

    We have tried exporting a large number of products in our test environment and were unable to replicate the issue of slow export. Can you please share your system status report so that we can set up the same environment on our test site and check?

    You can also download the old version plugin zip file from here

    Thread Starter nickinatorz

    (@nickinatorz)

    2 years, 10 months ago

    Hi,

    Thanks for the zip, i’ve reinstalled that yesterday.
    Where can i see the system report? Can it still be accessible after downgrading?

    Plugin Author WebToffee

    (@webtoffee)

    2 years, 10 months ago

    Hi @nickinatorz,

    Please share the system report via support. You can get it from Woocommerce>status>Get system report.

Viewing 3 replies - 1 through 3 (of 3 total)
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