Moderator
t-p
(@t-p)
– Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.
– If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging
You can also install this health check plugin and review its debug report for any clue.
### WordPress ###
Version: 4.9
Language: en_US
Permalink structure: /%postname%/
Is this site using HTTPS?: Yes
Can anyone register on this site?: No
Default comment status: open
Is this a multisite?: No
User Count: 2
Communication with WordPress.org: WordPress.org is reachable
Create loopback requests: The loopback request to your site completed successfully.
### Active theme ###
Name: Wallstreet
Version: 1.7.8
Author: webriti
Author website: https://www.webriti.com
Parent theme: Not a child theme
Supported theme features: post-thumbnails, menus, custom-background, automatic-feed-links, title-tag, widgets
### Other themes (6) ###
BOSS (boss): version 1.1.1 by DIVPusher
Hestia (hestia): version 1.1.54 by ThemeIsle
Twenty Fifteen (twentyfifteen): version 1.9 by the WordPress team
Twenty Seventeen (twentyseventeen): version 1.4 by the WordPress team
Twenty Sixteen (twentysixteen): version 1.4 by the WordPress team
Wallstreet Light (wallstreet-light): version 1.2.5.5 by webriti
### Active Plugins (1) ###
Health Check: version 0.5.1 by The WordPress.org community
### Inactive Plugins (4) ###
Addendio PLUS: version 1.1.1 by Addendio
Akismet Anti-Spam: version 4.0.1 by Automattic
Hello Dolly: version 1.6 by Matt Mullenweg
Orbit Fox Companion: version 2.1.1 by Themeisle
### Server ###
Server architecture: Linux 2.6.32-042stab125.3 x86_64
PHP Version: 7.1.11 (Supports 64bit values)
PHP SAPI: cgi-fcgi
PHP max input variables: 1000
PHP time limit: 30
PHP memory limit: 256M
Upload max filesize: 2M
PHP post max size: 8M
cURL Version: 7.38.0 OpenSSL/1.0.1t
SUHOSIN installed: No
Is the Imagick library available: Yes
### Database ###
Extension: mysqli
Server version: 5.5.5-10.0.32-MariaDB-0+deb8u1
Client version: mysqlnd 5.0.12-dev - 20150407 - $Id: b396954eeb2d1d9ed7902b8bae237b287f21ad9e $
Database prefix: v8a6KMV2w_
### WordPress constants ###
ABSPATH: /var/www/vhosts/zap336890-1.plesk07.zap-webspace.com/httpdocs/
WP_HOME: Undefined
WP_SITEURL: Undefined
WP_DEBUG: Disabled
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG_DISPLAY: Enabled
WP_DEBUG_LOG: Disabled
SCRIPT_DEBUG: Disabled
WP_CACHE: Disabled
CONCATENATE_SCRIPTS: Undefined
COMPRESS_SCRIPTS: Undefined
COMPRESS_CSS: Undefined
WP_LOCAL_DEV: Undefined
### Filesystem permissions ###
The main WordPress directory: Writable
The wp-content directory: Writable
The uploads directory: Writable
The plugins directory: Writable
The themes directory: Writable
Moderator
t-p
(@t-p)
Try:
– deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– switching to the unedited default Theme (Twenty Seventeen) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
No its still not working….
Moderator
t-p
(@t-p)
dashboard – settings – reading
what have you selected for Your homepage displays?
