Support » Plugin: Joinchat » Works well except when using FireFox on smartphone

  • Installed this on the website of a client. Works well on Desktop and mobile phone except for the mobile FireFox browser – it will open a screen telling you to download/install WhatsApp…

    Other than that: perfect chat solution, very easy to install.

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  • Plugin Contributor davidlillo


    Hey @rudybrinkman Thank you very much for your rating and those 4 stars. We appreciate the comment and the bug report. The truth is that it is not a Joinchat error, since the plugin launches the WhatsApp API which is the one that executes the action. The failure may be in the Firefox browser itself that does not detect the App installed, assuming of course that it exists on that device. In short, everything that happens after you click the button and launch the API call is a problem that we cannot solve. Thank you very much👋

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