Support » Plugin: Modern Events Calendar Lite » Works well but customisation lacking

  • The plugin works as described, and I have purchased the pro version.
    However the standard response to support is often to edit css which is not user-friendly for most.
    Some simple functions which make sense are not available, and there is not option to maintain styling from your theme which is an important design consideration. These are not show stoppers, but would improve the plugin immensely.
    Support comes from the same account but is obviously responded by different staff members who don’t seem to read the entire thread, resulting in wasted time on repeated responses. It can take a while for support to clearly understand your issue.
    I would rate it higher but feel let down by the support for the pro version.
    EDIT – I am downgrading this review. I have had ongoing issues, tech support is inconsistent. After providing access to my site they have made a colossal mess of things and have since refused to respond to me. The plugin looks great, but the support leaves a world to be desired.

    • This topic was modified 5 months, 2 weeks ago by Jason Chong.
    • This topic was modified 5 days, 19 hours ago by Jason Chong.
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