Support » Plugin: Livefyre Comments 3 » Works great and great support

  • I decided to give Livefyre a try and I like the functionality and it’s integration with Facebook pages. I had a problem with the comment import function not working properly. Livefyre tech support resolved the problem quickly.

    This system loads fast and integrates well with social media. A real asset to my blog.

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  • Plugin Author Livefyre

    (@livefyre)

    Hi Mark! I believe you might’ve been in touch with our Support department about this, which is exactly what we’d recommend for anyone seeing an issue when importing a lot of old comments to Livefyre. Hope we were able to get you a bit more info or a possible solution there.

    For anyone else, the Livefyre WP plugin does have built-in functionality for importing old/existing comments. While rare, sometimes an error can occur during the import process — for anyone encountering this, please feel free to get in touch with our Support department, and we’d be happy to assist (in many cases with a manual import attempt on our end).

    Thanks!

    Yes, they resolved the issue. Support has been excellent. Review changed to 5 stars.

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