Works well but does not like apostrophes in my site names

  • robmaric

    (@robmaric)


    11 months, 3 weeks ago

    If a site name is Bill’s Diner then the email subject ends up as “Your login confirmation code for Bill's Diner”. I’m having this issue on any sites with apostrophes and it makes the email look a little broken and unprofessional to the client. Is it possible this might be fixed in the future? No other plugin which sends emails has had this issue for me.

    • This topic was modified 11 months, 3 weeks ago by robmaric.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Lucian Padureanu

    (@lucianwpwhite)

    11 months, 3 weeks ago

    Hello robmaric!

    Thank you for your feedback!

    Would it be possible to share a screenshot of that email with us and also highlight what looks “a little broken”? I just wanted to visualize the problem just to better understand the context here, and what we can improve.

    In case the screenshot contains sensitive data, you can send it over to us directly at support@melapress.com so that sensitive data is not publicly shared here, on the forums.

    Make sure you add this ticket as reference if you opt in to share it with us via email.

    Looking forward to hearing back from you!

    Have an amazing day!

    Thread Starter robmaric

    (@robmaric)

    11 months, 3 weeks ago

    Thanks for the fast reply Lucian. I have emailed you.

    Plugin Support Lucian Padureanu

    (@lucianwpwhite)

    11 months, 3 weeks ago

    Thank you for your patience and understanding on this robmaric  !

    As discussed, we managed to reproduced this small issue, and since I have already opened an internal ticket for this, a fix for this will be available in the near future, along with a new plugin update.

    In case there are any other questions, feel free to reach out!

Viewing 3 replies - 1 through 3 (of 3 total)
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