Support » Plugin: Quttera Web Malware Scanner » Works perfect with Chrome but not with Firefox

  • Resolved dfumagalli


    Hello again,

    I have noticed that the button to show the suspicious file(s) works perfectly in Chrome. However if I use Firefox (latest version), i click the button but nothing happens.

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  • Plugin Author quttera


    Both buttons “Download report” and “Detected Threats” successfully tested on Firefox 78.0.2 (64-bit).

    The report opens in a separate tab which is handled by browsers as a popup.
    Please check Firefox is allowed to open popups from the website.

    Thread Starter dfumagalli


    Ok, but I wonder why I have many other websites that open tabs with no issue (pop-ups get blocked indeed).

    Plugin Author quttera


    Thank you for the details.

    The new tab opened using “” JavaScript function.

    In most cases, this method invoked with a URL to be opened in a separate tab.

    In our case, we invoke the function with no parameters and further update the new window with the body od the downloaded report.

    We will check if there are any parameters that could be added to “” call.

Viewing 3 replies - 1 through 3 (of 3 total)
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