Works passably at basic level

  • culturalproduct

    (@culturalproduct)


    1 month, 1 week ago

    I only need this to display a couple of Insta streams together on my website, works fine for that. It does seem to “forget” to access one stream or the other as time goes on, but its easy to restart.

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    1 month, 1 week ago

    Hi@culturalproduct

    Thank you for the valuable feedback. Instagram does reset the access token to your site whenever there is a security event such as a password change or login from an unfamiliar device. Apart from that, it’s not normal to constantly need to reconnect your feed. The next time it happens, please submit support request via the form on our website, https://smashballoon.com/support/, and include the System Info. 

    To obtain this information, please follow the steps on this page: https://smashballoon.com/doc/how-to-get-system-info. We ask you to use our form, as the System Info contains other website information from your site, which we do not suggest posting here.

    Regards 🙂

Viewing 1 replies (of 1 total)
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