Support » Plugin: reCaptcha by BestWebSoft » Works on one site, fails on another

  • This plugin isn’t guaranteed to work with some themes. The CAPTCHA div might hide behind part of the comment form, making it impossible to submit comments. Other than that, it works okay.

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for your feedback. Yes, you’re right, sometimes the problems can appear and they are related to the custom themes functionality. All standard WordPress themes support our plugins. If you’ll install a standard theme (Twenty Fifteen, Twenty Fourteen, Twenty Thirteen, etc.), then everything will be displayed correctly. However, you can contact us with your problem and we’ll try to solve it. If you need our help, please provide a link to the site where the problem occurs.

    Sincerely,
    BestWebSoft Support Team

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