Support » Plugin: Easy Digital Downloads - Simple Ecommerce for Selling Digital Files » It won't work with Discount Coupons

  • Update: It used to work better, when I 1st installed it.

    Pippin is nice enough but I have to uninstall it since the customers will be going around and around in circles b4 giving up altogether and never returning.

    I want a Happy site where buying and posting is Simple and Easy-Going.

    It’s a good idea and hope it eventually works.
    Highly recommend this Plugin. It works for either Buy Now or Cart.

    Support gets an A. Like Woocommerce but faster, esp when you don’t need, nor want, people’s address and personal info. (how unusual nowadays!)

    If you want Terms & Conditions:
    Downloads > All Downloads > Edit (your Product)
    Right side change from Buy Now to Add to Cart
    Copy button Purchase Shortcode and Paste onto your Edd shop Page


Viewing 4 replies - 1 through 4 (of 4 total)
  • It doesn’t work if you have a Discount for your Customers.

    They’ll go around and around in circles getting weird screens and give up. Losing Customers is not the goal.

    Plugin Contributor Phil Johnston


    Hey there – sorry to hear you are having an issue. Could you describe what is happening for you if a user has a discount? If you can send a link to an example of it happening we might be able to diagnose the issue more clearly/quickly for you.

    P.S. The best way to get support is through the official EDD support page because you can give us information that you don’t want to be seen publicly. You can find that support page here:

    Hi John,

    You’ll see all my info on his Support site.

    It’s too bad. And Pippin seems to be nice enough…that’s why I changed it to 3 Stars instead of 1.

    Yes, Pippin (and another) replied to my email and I’m in agreement with someone who gave 1 star saying the update is bad and it’s a mess. Ck out 1 star. It took a week for Pippen to click on my site. However, I realize it’s free at this point. When I get this happening, I will surely compensate authors well.

    It used to work.

    Plugin Author mordauk


    Hi @hopskip,

    I’m sorry to hear you’re having a hard time now. Could you please see my reply to your support ticket?

    We’re trying our best to assist you, we just need you to permit us to help you 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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