Support » Plugin: Simple Lightbox » Works intermittently

  • Resolved shelbisayshi

    (@shelbisayshi)


    I’m having issues with SLB working intermittently.

    I can’t disclose the URL due to privacy concerns, however, I am using version 1.11.2 of jQuery.

    The plugins I have installed are:

    • Display Posts Shortcode
    • AW Simple Sorter
    • User Avatar

    I am using SLB within a custom post type, and I’m manually linking to the images via URL (I uploaded one via the instructions and copied the format). To group them together, I’m using rel=”slb_group[1]” – which I found on a support post somewhere. I tried using the shortcode {slb_group} (with square brackets) but it didn’t work.

    If I don’t use the group, it works fine. If I do use the group, it works sometimes – mostly opening in a new window. I’ve tried waiting up to 10 secs after page load, and viewing in an incognito window and it makes no difference.

    I’m not sure if what I’m doing is allowed as far as the plugin goes, but any help would be great. Thanks!

    https://wordpress.org/plugins/simple-lightbox/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi,

    Manually adding attributes to links such as slb_group was never officially supported, and is definitely not supported in current versions of SLB.

    However, the [slb_group] shortcode should do the trick. Unfortunately, without being able to see a page that exhibits the issue you’re experiencing, there’s not much more I can do to diagnose your issue.

    I would recommend checking your site for conflicts with other plugins/themes, which could be stopping SLB from functioning properly.

    I understand that you cannot share a link to your site, so if you can set up a test site for me to view the issue you’re experiencing, please post a link here and I would be glad to reopen this ticket and take a closer look.

    Thread Starter shelbisayshi

    (@shelbisayshi)

    Thank you for your reply!

    I did a live preview of an alternate theme but because I was using custom post types/pages the page I had SLB implemented on was blank. But what you said got me thinking and I went back to the code and thought maybe if the SLB plugin loads before my shortcode for my theme path (so I can insert URLs easier), then it might not work correctly.

    I swapped out the [themepath] shortcode for my standard url and now everything seems to be working great! I refreshed the page multiple times with no issues loading SLB.

    Figured I’d post my “fix” in case someone else ran into the same issue.

    Thanks again!

    Plugin Author Archetyped

    (@archetyped)

    Hi, glad to hear your issue was resolved!

Viewing 3 replies - 1 through 3 (of 3 total)
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