Support » Plugin: WP Help » Works Great. Doesn't Make Up For Training!

  • It’s easier to give simple plugins 5-star ratings but this is earned.

    WP Help makes it really easy to put documentation into the admin in a place users can easily find it. It feels at home in WordPress and I find it helpful on any sites I build with complex features requiring documentation.

    While certainly not the plugin’s fault, I would recommend that everyone using this make sure to “train” your users to use the documentation. Simply providing it is rarely enough to make people actually think to use it. Integrating it into trainings and referring to it during support interactions is key to getting the most from this plugin.

    One feature I’d love to see added is the ability to generate Wikipedia-like in-page tables of contents based on heading structure. If I have the time to do that someday, maybe I’ll submit a patch.

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