Support » Plugin: Redis Object Cache » Works great but pauses newly created newsletter campaigns

  • Hi Till,

    thanks for the plugin!

    Works great, and I just want to report 2 issues:

    1. When the plugin is activated on the multisite, and I deactivate it, especially when I deactivate all my plugins at once, inclusively the Redis plugin, it causes a fatal error and the site cannot be reached anymore, inclusively the backend.

    At deactivation it always causes the white screen with the fatal error and I must rename my “plugins” folder to regain access.

    2. It causes my newly created newsletter campaigns (Mailster plugin) to pause right after they are published, and they will be paused forever unless I flush the Redis cache.

    But starting/stopping Redis does not affect campaigns that are already active.

    Is there by any chance a fix for this issue?

    Thanks,
    best regards!

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  • Thread Starter berry metal

    (@erikalleman)

    Oh I already reported the issue to Mailster, but they think the issue is caused by the Redis plugin.

    Plugin Author Till Krüss

    (@tillkruess)

    Hi!

    Yeah, the Mailster plugin team can assist you with any caching issues. This plugin only provides an API and doesn’t do any caching itself.

    As for the fatal error, can you post your error log file to see what’s causing the crash?

Viewing 2 replies - 1 through 2 (of 2 total)
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