• I tried so many chatbots, they were all hallucinating, it was so hard to set them up to work efficiently, so just when I was about to give up, I found Hyve. It’s a much simpler chatbot, but sometimes, simple is really good. I used the custom data feature to mimic as many user prompts as possible to increase accuracy in responses and it works like a charm. I had to tweak the Open AI versions a couple times but now it’s fantastic. I do wish they had more customizations, but they were incredible with their customer service, so responsive, and they’re still building so they’re open to feature request, so I’m sure many more features will be coming. Totally worth the one time fee for something that actually works!

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  • Plugin Support rodicaelena

    (@rodicaelena)

    Hi there!

    Thank you so much for the fantastic review. We are thrilled to hear that Hyve’s custom data features have helped you eliminate chatbot hallucinations and that our support team has been helpful.

    You mentioned that you wish there were more customizations available. We’re actively building out the plugin and would love to hear your ideas! Could you please share:
    1. Which specific areas of the chatbot you would like to customize?
    2. The specific use case or customer workflow you are trying to accomplish with those customizations?

    This will help us understand your needs and prioritize our roadmap better. Thanks again for your support!

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