Hi @lylejames
Thank you for your feedback. I’m afraid at the moment CartBounty does not provide an option to exclude shopping carts from a specific IP address. But in our docs on spam protection, we have guide on blocking bots here: https://www.cartbounty.com/abandoned-carts/#prevent-bots-from-leaving-abandoned-carts
It also includes a plugin that is designed to fight against such bot visits called Blackhole for bad bots.
In addition our Pro version comes with some built-in bot detection feature that helps to identify know bots and prevents them from leaving abandoned carts.
Kind regards,
Nauris
The ip address would be blocked in htaccess file. manually.
instead of just showing the country code. show the ip address
and I can delete the cart reports plugin. that shows the full ip address
