Works, but cumbersome and not intuitive

I have been using this plugin for over a year now (they just helped themselves to a renewal fee from my PayPal account) and honestly have never gotten comfortable with Appointy. The plugin isn’t much more than an i-frame in your web page. The rest of the software runs on the Appointy server and is quite feature-rich … along with all the features comes a learning curve.

One must be VERY CAREFUL when setting up a new service as you can easily involve staff members who should not be involved with the service you are adding – once the staff member is on there, I have not found a way to remove them. This means you need to delete the service and then re-add it from scratch.

Help? Good luck. If you are in the U.S. / Canada, you’re on the wrong side of the clock for these folks so Chat and Phone is only available for very slim time periods of your typical work day. There is no apparent way to get help by email.

I really wanted this to be my “forever solution”, but it’s just too much of a project to figure out the way these software designers think and then construct things in line with their idea of “logical” work flow.