Support » Plugin: Comment Mail » Works a bit complicated

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  • Hi @webweaver64! I really appreciate you taking the time to share your thoughts with us. Would you mind explaining a bit more on why it is “a bit too complicated and slightly overwhelming” for you? 🙂

    Your opinion matters to us! We would love to hear your feedback and how we can improve.

    well 1st off I’m seeing this: “Comment Mail is disabled. Please visit the settings and enable the plugin.” and I can’t figure out why. The link doesn’t take me anywhere.

    Also all the drop down boxes feel overwhelming. It worked hence my 4 stars, however the one I ended up going with also worked and didn’t feel so overwhelming with what I had to fill out and make decisions on.

    I needed something simple, and your’s may provide more options and for someone else be a 5 for me the opposite was true.

    Plugin Author Raam Dev

    (@raamdev)

    well 1st off I’m seeing this: “Comment Mail is disabled. Please visit the settings and enable the plugin.” and I can’t figure out why. The link doesn’t take me anywhere.

    @webweaver64 I’m sorry to hear you’re having trouble. The link in that Dashboard message should take you to the Comment Mail settings page where you can Enable Comment Mail inside the Enable/Disable menu panel (which should be the only panel open when you click that link).

    Also all the drop down boxes feel overwhelming. It worked hence my 4 stars, however the one I ended up going with also worked and didn’t feel so overwhelming with what I had to fill out and make decisions on.

    I can understand how the configuration could be overwhelming and I think introducing a wizard or some sort of walk-through that helps you configure the options would be a great addition to the plugin. I’ll talk to our team about exploring that for a future release.

    Thank you very much for the helpful review and feedback! 🙂

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