Thanks so much for responding. Previously I uploaded the image every which way I could. This time I deleted all the other failed uploaded images and uploaded via media upload and it still will not show up. Where else am I double checking the image location other than edit media and on the header itself?
When I click on header it says image address "request_a_quote.png"
When I go to edit media it says
I am having many senior moments today, I have done this non-wordpress like a gazillion times...help :( it's going to be something really simple I just know it!!!!