Just to followup...Even though it has not been recurring...we did create contact form on the home page. In case anybody is not able to see their emails.
Plugin works perfectly.
Reposting from comment...
We are sorry to hear about your issues.
We are always on top of the things.
Did you check your junk mail folders ?
We will create a contact us form with the new release so that the people can contact us straight from the website, without having to login. (we have support system after you login into your free account)
We see that you have two attempts to create an account we have activated both of your accounts.
Please accept our apologies and please give us a try.