Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support vaksupport

    (@vaksupport)

    Hello,

    That might be a conflict. Can you please clear your browser cache or check in the Incognito/private mode?

    If the issue persists, please try deactivating all other plugins and switch the theme to the default Twenty Twenty theme temporarily to see if that resolves the issue.

    Thread Starter eos3d

    (@eos3d)

    Its absolutely impossible – site won’t be working without some other plugins. Switching the theme is impossible too.

    Plugin Support vaksupport

    (@vaksupport)

    Hello,

    We understand!

    We recommend you to use the Health Check plugin that deactivates plugins/themes only for the current admin account.

    Let us know if the issue persists after deactivating the plugin using Healthcheck only for your account temporarily.

    Thread Starter eos3d

    (@eos3d)

    Hello,
    I did it
    Here are screenshots
    https://yadi.sk/i/Id1oJOmq9m6efg
    https://yadi.sk/i/sDwLxv-DUzdkNQ
    https://yadi.sk/i/Mb6IYXVLKW6JTg

    It did’t help. The problem is not with other plugins or theme

    Got it – problem is with russian localization!
    I enabled English language, and problem gone
    https://yadi.sk/i/zgdabeI5ozs7pQ
    But I can’t use English locale because all names became English.

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hi there,

    Thanks for sharing more information regarding the issue.

    It seems a strange issue. Can you please check the error log of your site for any error related to the Email Subscribers plugin?

    Also can you please confirm if Workflow options are not disabled from WordPress screen option like this?

    Thread Starter eos3d

    (@eos3d)

    Hi,
    https://yadi.sk/i/i17Dh-HDg-vxQg

    There are no records in my error log(

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hi there,

    Thanks for sharing more information related to the issue.

    We still could not find the cause of the issue.

    To have a closer look into the issue, can you please contact us from here? Also please mention this forum URL in your contact query.

    We would continue our debugging the issue from there.

    Let us know if you have any further queries.

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hi there,

    We haven’t heard back from you regarding the issue for a while.

    Considering the issue may have already resolved, I am closing this ticket. Feel free to open a new ticket if the issue is still not resolved for you.

    Let us know if you have any further queries.

Viewing 8 replies - 1 through 8 (of 8 total)
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