Hi,
I’m not sure if you encountered the same problem as reported lately, but we just updated to the version 1.2.9.2 addressing some problems. If possible, I appreciate if you could give it a try.
Thank you.
Nosotros tenemos el mismo problema.
Las plantillas de los correos han sido desactivadas.
Necesitamos una solución lo antes posible.
Hi @mariajoana
I’ve tried everything on my test local environment, but I can’t replicate the issue there. It could be possible that a theme or plugin conflict is causing this behavior. In this case, we would recommend testing by taking the following steps: https://docs.woocommerce.com/document/woocommerce-self-service-guide/
If you don’t want to perform these tests on the live site, I would recommend reaching out to your web host to see if they offer a staging site as part of your hosting package. If not, then I’d recommend using the WP Staging plugin to duplicate the site.
Let us know how this goes!
Pero, entonces, ¿cómo puedo recuperar los diseños de las plantillas si se ha borrado todo de un día para otro sin hacer nada?
Necesitamos una solución a esto y no nos ayudan
Oh, I thought you were facing error of site crash or template broken/empty being sent, but if it’s about data loss, I’m afraid we can’t help revert it. Sometimes random glitch can happen when you update, maybe anything on your site. For this, I can only recommend that you should back up the site before updating parties.
