Support » Plugin: Simple Content Templates » Works well, plugin creator is quick to address any issues

  • ysar

    (@ysar)


    I began using this plugin as a replacement for an older, similar plugin that hadn’t been updated in forever, and while there have been a couple of issues, the plugin creator is pretty impressive with his response time, and those issues remain resolved. They’ve also made some changes with the latest updates that seem to have fixed two things in the plugin that didn’t take away from the functionality and usefulness but proved to be very irritating. They’re definitely listening to their customers, even those of us who don’t have a need for the premium version. That alone is worth 5 stars.

    • This topic was modified 2 years ago by  ysar. Reason: destroyed website
    • This topic was modified 1 year, 11 months ago by  ysar.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Simps

    (@simplesi)

    I just deactivated the plugin. Then deleted the files from my server and uploaded the 2.0.16 version.
    https://downloads.wordpress.org/plugin/simple-post-template.2.0.16.zip
    All my templates came back.
    I then edited the version number in the simple-content-template.php file to 2.1.0 so the update plugin does not show and wordpress does not auto update.
    Least I got my templates back 🙂

    • This reply was modified 2 years ago by  Simps.
    • This reply was modified 2 years ago by  Simps.
    sidetrader

    (@sidetrader)

    Hi ysar,

    Apologies for the fairly novice question, but

    Do you know which module within CPanel I go to to delete the plugin?

    When trying to access my site, this is the error message I receive:

    Fatal error: Call to undefined function is_user_logged_in() in /home/adminusername/public_html/wp-includes/post.php on line 2160

    Thank you. This is a bit stressful.

    Simps

    (@simplesi)

    sidetracker you need to navigate to File Manager. Then navigate to the content folder for wordpress, mine is here… public_html/blog/wp-content/plugins
    Once in there, delete the “simple-post-template” folder, or just rename it “simple-post-template.old” just in case.
    Your site should work again.
    Good luck
    I didn’t update this and I’m glad I didn’t. I was happy with how the old version works so I just edit the ‘simple-content-template.php’ file with the lastest version number so it does not show any updates
    /*
    Plugin Name: Simple Content Templates
    Plugin URI: http://cgd.io
    Description: The simplest post content templates of them all.
    Version: 2.1.1 <<HERE
    Author: CGD, Inc.
    Author URI: http://cgd.io
    */

    Plugin Author Clifton Griffin

    (@clifgriffin)

    Hi Ysar,

    I’m so sorry for the problems our 2.1.x update have caused.

    We rewrote the code base to use the much higher quality code base we use for our premium plugin, but we didn’t think through a couple of things very well and that’s totally my fault!

    The first issue is that we forgot that activation routines do not fire during a plugin upgrade, so the templates were not migrated from their old location to the new format properly upon upgrade.

    Unfortunately our attempt to fix that issue caused the fatal error you reported. We honestly have very little idea about how that error could possibly be triggered by the change we pushed. We’ve reviewed it very closely and do not see any obvious path that would cause is_user_logged_in() to fire. That function isn’t even used in our plugin.

    However, we just refactored the way we run that activation routine to simplify it so I’m hopeful (cautiously optimistic) it’s now fixed.

    I would be happy to try installing it personally so that I can fix any problems immediately. If you are interested, shoot me an email at clif@objectiv.co.

    We want Simple Content Templates to work in the robust way our users have come to expect in the past 7 years and we hope that we can regain your trust.

    Clif

    Plugin Author Clifton Griffin

    (@clifgriffin)

    Version 2.1.4 has been released and is available for download. This fixes the fatal errors, as well as the vanishing templates issue completely.

    We are very sorry for the problems our update caused and we hope that the new version regains the trust we’ve lost.

    We hope you’ll consider revising your review now that the problem is fixed! A negative review can have a long lasting effect on a plugin’s credibility and we would hate for a single bad release to ruin our 7 year record.

    ysar

    (@ysar)

    FYI: The new version seems to work, but it duplicated my templates. I had 5 templates previously, and upon installing this latest version, I had 32 — twenty were duplicates of a single template I have. Deleting them was easy enough, and it’s certainly better than losing them like I did before, but I figured I should mention it.

    Plugin Author Clifton Griffin

    (@clifgriffin)

    Yes, that is fixed too. Related to the fatal error bug!

    I didn’t have a way to cleanup the duplicated templates safely so I had to leave them.

    Plugin Author Clifton Griffin

    (@clifgriffin)

    Also, if you wouldn’t mind updating your review now that we have fixed it we’d be grateful 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
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