Support » Plugin: User Submitted Posts » Worked Great, for awhile, then SPAM City

  • I’ve been using USP PRO for awhile, and while the forms work well, the copious amounts of spam received through them is beyond frustrating.

    I tried all forms of recaptcha, tried to get the content-filter option to function properly, it never did. It either didn’t block the filtered words at all, or blocked other forms from working properly by throwing false positives.

    The form doesn’t allow you to add a honeypot field to block bots & trying to customize it yourself & get it to actually function properly is a nightmare.

    I tried getting assistance to from Plugin Planet to get the forms to work properly and just didn’t get anywhere with it. At this point, I have more than 60 hours into trying to get these forms to work properly without huge amounts of spam and it’s not longer with the time or effort. I’ve opted to use another contact form altogether, Simple Basic contact form. No frills, does exactly what I need, spam-free.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeff Starr

    (@specialk)

    I just replied within 5 minutes to your email request for help. Please check your inbox and spam folder for my reply, it explains how to stop spam on any USP form using Google reCaptcha (which is very effective), and also if needed via the Challenge Question (which also is very effective). Either/both of these techniques will help control spam with USP Pro.

    • This reply was modified 4 months, 2 weeks ago by Jeff Starr.
    Thread Starter budget101

    (@budget101)

    Yes, you did reply quickly. But as I explained to you, I’ve been using Google reCaptcha and it’s NOT effective. I tried version 1, 2, AND 3. Neither is adding the Challenge question, as I have been using BOTH of them together for months.

    I also tried your hidden field guide (which is about as clear as mud to implement).

    Unfortunately, the amount of spam coming through USP-PRO has become completely ridiculous. I’ve tried for several months to resolve the issue, which I’ve resolved in 15 minutes by using a different plugin with a honeypot field.

    • This reply was modified 4 months, 2 weeks ago by budget101.
    Plugin Author Jeff Starr

    (@specialk)

    Google reCaptcha is known to be very effective at stopping spam, as is the challenge question. If one or both of those techniques is not working, it could mean that there is some interference or issue on the page, or that your site is targeted by human spammers (which can easily bypass any sort of anti-spam filters, etc.). In any case, glad you got it sorted one way or another.

    Thread Starter budget101

    (@budget101)

    Thank you, yes I got it sorted by switching to a free plugin called Simple Basic Contact Form. It has google recaptcha, honeypot, and a challenge question.

    It took all of 5 minutes to set up and when someone spams you, they get a “success” message but it never makes it to your inbox. Super Excited to not receive 100 spam emails a day!

    USP Pro works great to allow people to add posts to your site and control the fields, not so much as a regular contact form, at least not for me. Thank you again Jeff for trying to help.

    Plugin Author Jeff Starr

    (@specialk)

    It must be that the honeypot is what is helping in your specific case. I built both SBCF and USP/Pro, and the anti-spam functionality basically is the same in both plugins. The only difference is the honeypot, which USP/Pro does not have; instead it provides a global banned phrases list that is very effective (especially when combined with reCaptcha and/or Challenge Question).

    Thread Starter budget101

    (@budget101)

    It may be, but the content filter didn’t seem to work with USP PRO and it’s working great with the SBCF. Not sure if they function the same way in each plugin.

    There may be a conflict with another plugin, such as WP Rocket or Autoptimize, etc because the USP Pro forms for post submissions works great. Unfortunately, I just couldn’t determine where/what the conflict was to get it resolved.

    Plugin Author Jeff Starr

    (@specialk)

    Understood. It sounds like the issue may be with another plugin or theme. In which case, some troubleshooting would provide further clues. If you need help with this, I would be glad to provide a troubleshooting guide that may be useful for you. In the meantime, if you would consider updating your rating in light of current infos, it would be very much appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)
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