Support » Plugin: Smush Image Compression and Optimization » Worked for most, but created a batch of images with errors too

  • It worked for the most part, but there was a batch of thumbnails that it created with a 539×303 extension that it won’t smush and can’t smush. I have to delete the images altogether for those thumbnails to be removed, but when I add them back – same erros. I’ve tried everything and I’m stuck. I wouldn’t mind this issue if they would respond to my support message on their forum… I understand that it’s a free plugin, but it created the problem, so a response would be nice (I’ve waited 5 days so far).

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  • Plugin Author jdailey

    (@jdailey)

    Thank you for the feedback. I will follow up with the support team to find out where we are at on resolving this issue.

    Plugin Author jdailey

    (@jdailey)

    I was able to find both of your support threads and both have been responded to. Please follow up and let us know if this resolves your issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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