Moderator
James Huff
(@macmanx)
Volunteer Moderator
The zip file is probably being expanded automatically be your computer.
Are there files in the wordpress
folder?
Yes there are files in the folder. I have a Mac laptop. Any idea how I can stop the computer from expanding the zip file? I checked preferences but couldn’t find anything there.
I just found out how to download the zip file. I unchecked a Safari preference and it worked. Thank you for your help!
HI. How were you able to do that in Safari? I have the same issue. Thanks for explaining. Best. Catherine
Moderator
James Huff
(@macmanx)
Volunteer Moderator
If you’re using Safari, the .zip file is in the Trash after being automatically expanded by the OS.
Catherine, it’s better for you to ask withinin your original topic, this one is resolved. And your issue not exactly the same…
@macmanx
Perhaps you can explain to her better than I in the original topic: https://wordpress.org/support/topic/plug-in-install-from-elegant-themes-needs-zip-file?replies=4 , my bad I sent her here in the first place, Thanks
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Will do, let’s move over there. 🙂
Under Safari Preferences at the very bottom is a checkbox for Open “safe” files after downloading. Uncheck that box and you can then download the zip file.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Thanks for letting us know!
Ah- ha! That’s it! Thank you !!!!
Moderator
James Huff
(@macmanx)
Volunteer Moderator
I’ll close this up now since the original issue was resolved.