Support » Everything else WordPress » WordPress.org, email recovery problem, email changed

  • Resolved colixioreloaded

    (@colixioreloaded)


    I have a problem, I’m not have connected to WordPress.org since 2011 and my email is changed.

    While I make login this is response “You have not logged in since June 2011, when we reset all passwords on the WordPress.org site. Please reset the password for —— now.”

    Is not possible for me recovery the reset passowd emailed me, my old email is out and I have changed email, how can communicate me new email to WordPress.org, please?.

Viewing 15 replies - 1 through 15 (of 18 total)
  • esmi

    (@esmi)

    Forum Moderator

    Just let your old account lapse and use this new one instead.

    I know, but I have uploaded with old account 3 themes in “Free WordPress Themes directory”, with new account how can I recover my developed themes and updated this?. This is important for me.

    esmi

    (@esmi)

    Forum Moderator

    You would need to regain access to your previous email address.

    Exactly, i want update me themes, next time, if possible.

    esmi

    (@esmi)

    Forum Moderator

    Can you regain access to your previous email address?

    Not possible, the old email was connected to a domain that I not have more.

    esmi

    (@esmi)

    Forum Moderator

    Then we have a problem. We can’t validate your identity without an email from the old address. 🙁

    Leave it with me and I’ll see what we can do.

    my old email was “info – at – colixiodesign dot com”

    colixiodesign dot com now is a domain parking, no longer my.

    thanks if you can do something.

    I forgot, my old user was colixio to upload theme.

    Chris

    (@renaissancedesign)

    Do you still have access to gianni.grignani -at- poste.it?

    esmi

    (@esmi)

    Forum Moderator

    When you registered colixiodesign dot com a few years ago, you used what appears to be a personal email address for your whois record. Do you still have access to that email address?

    to Chris : “gianni.grignani at poste dot it” is another my email and this is active

    to esmi : No, I not have more access to that email address.

    esmi

    (@esmi)

    Forum Moderator

    gianni.grignani at poste dot it is the mail you used when you registered your domain. 🙂

    Can you send an email from gianni.grignani at poste dot it to esmi [at] quirm dot net?

    of course, I have emailed you now

    esmi

    (@esmi)

    Forum Moderator

    Check your mail. 🙂

Viewing 15 replies - 1 through 15 (of 18 total)
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