Support » Requests and Feedback » account problem

  • Resolved BlastChat


    I would like to submit plugin, so I went to and created account, logged in I went to Extend – Plugin and following instructions I arrived at just to figure out I am NOT logged in this section of website. At the bottom “You must log in to post.” So I Went there and filled my account info just to get “This username does not exist. Register it?”. So I went to register here again just to get “You’re already logged in, why do you need to register?”.

    Si I am confused, do I need 1 account for plugin submission and one account for forum support access? Or can I use same? Because I logged out from forum account went to same plugin area just to figure out my username is already taken.

    If you could recommend steps to take in this situation, I would highly appreciate it.

    Thank you.

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  • Moderator James Huff


    Logins were recently combined site-wide and I’m sure there are probably some leftover glitches. Try clearing all cookies from your browser, then login from the plugins directory.

    Nope, did not work…tried completely different clean browser…

    ok, it took less then a day or so and it is sorted out. Either you did something manually or system propagated new account information to the rest of the website. thank you for your response.

    Moderator James Huff


    Caching has been a problem here lately. I’d blame it on that. Glad it finally fixed itself. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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