WordPress.com Stats list (9 posts)

  1. kharisma
    Posted 5 years ago #

    In the wordpress.com dashboard, how do we remove a blog from the list of stats sites?

    When I ask wordpress.com, they tell me the site is not hosted there, so they won't help.

    Very poor support in my opinion.

    They do not provide a way to manage the list, and they rudely refuse to help anyone who has a problem with it.

  2. James Huff
    Support Representative
    Posted 5 years ago #

    It can be done by contacting us via http://en.support.wordpress.com/contact/

    Just be very clear that you want to remove a WordPress.org site from your WordPress.com profile.

    If they respond with the same thing, just say "James said I could."

    Sorry about your earlier experience!

  3. kharisma
    Posted 5 years ago #

    Thanks James

    I did finally get someone who helped me out :)

  4. James Huff
    Support Representative
    Posted 5 years ago #

    You're welcome!

  5. EdZee
    Posted 4 years ago #

    I have WordPress.com Stats plugin in my self-hosted blog (http://xicowner.jefmart.com/) using WP Version 2.9.1 I can no longer upgrade my WP version because my blog theme will no longer be compatible with it.

    Yesterday, when I upgraded the plugin, the Jetpack banner that says "Future upgrades to WordPress.com Stats will only be available in Jetpack. Jetpack connects your blog to the WordPress.com cloud, enabling awesome features." blocks my Manage Plugins dashboard. I am decided to uninstall WordPress.com Stats plugin but cannot do so anymore.

    Please help. The phenomenon is already causing problem because I can no longer upgrade any of my plugins.

  6. Tim Moore

    Posted 4 years ago #

    @EdZee: If you can, download the latest WordPress.com Stats plugin. Then upload it via FTP to your plugins directory. This should resolve the issue. Sorry for the inconvenience.



  7. EdZee
    Posted 4 years ago #

    Thank you very much, Tim. I will take note of your advice and may try it later. At the moment, I am testing StatCounter and Google Analyticator for my blog statistics and GA Popular Posts and nRelate plugins in place of WordPress.com Stats and its Popular Posts plugin respectively.

    I really wonder why WordPress.com and WordPress.org would decide to force us to upgrade to Jetpack without considering the users who are in similar situations to mine. Can't you not just rollback the version of WordPress.com Stats so we can still use it?

  8. Tim Moore

    Posted 4 years ago #

    WordPress.com Stats is still useable in the latest version. There was, unfortunately, an error (which has been fixed) that caused problems for folks still running pre-WordPress 3.0 installations.

    The upgrade notice is there to raise awareness that future upgrades will be made to the Stats module in Jetpack only. The notice is not designed to force an upgrade and is not intended to interfere with the use of the plugin.

  9. EdZee
    Posted 4 years ago #

    My Site Stats at WordPress.com Global Dashboard also stopped working yesterday when I encountered the error. That is why I am saying that WordPress.com was also shutdown simultaneously with the Jetpack announcement. I also see some blog posts that says their WordPress.com Stats stopped working.

    By the way, I can now access my Manage Plugins dashboard after my son, a webhost administrator, manually removed the WordPress.com Stats plugin. With what's happening, I am not inclined to put back the plugin yet though it worked pretty well for me in the past.

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