Support » Plugins and Hacks » WordPress.com Stats issue

  • Resolved luisiher

    (@luisiher)


    Hi

    I have been using the WP stats plug in for over 2 years and is fantastic. However, since yesterday, when I try to view my site stats, I get the below message:

    Your WordPress.com account, spanishaid is not authorized to view the stats of this blog.

    Does anyone know why and how to resolve this?

    Thanks a lot for your help
    Luisiher

Viewing 15 replies - 1 through 15 (of 54 total)
  • I have noted exactly the same thing.
    So I guess the best remedy is to do something else for a few hours, and then check back again…

    paulreset

    (@paulreset)

    Been having the same prob for over 24 hours.

    luisiher

    (@luisiher)

    I did that yesterday and it works for a bit, but today it does not work at all. I have tried to deactivate and reactivate the plug-in but it did not work. I don’t want to delete it and reinstall it because I will lose all my date.
    Has anyone found any solutions to this?
    Thank you for your help
    Luisiher

    daisy8

    (@daisy8)

    The same issue happened to me. Yesterday’s message said that some sites were having a problem with the stats and they were working on it. Today’s message just says as per luisiher’s post. Does one remove the stats plugin and re-load it?

    I use the programme a lot, so I’m keen to get it up and working again. It’s been down for more than a few hours now.

    alseymour

    (@alseymour)

    Please add me to the list…
    24 hours and counting…

    AcidS76

    (@acids76)

    i have the same problem… first it said there were problems and today it says i’m not allowed to see stats. 🙁

    esmi

    (@esmi)

    Forum Moderator

    It’s a known issue and wordpress.com are working on it.

    AcidS76

    (@acids76)

    i don’t know why but instaling Jetpack plugin, stats work again

    luisiher

    (@luisiher)

    No for me it says

    Module could not be activated because it triggered a fatal error. Perhaps there is a conflict with another plugin you have installed?

    But if it is a known Issue we will have to wait

    Robert

    (@rbregt)

    Same issue here…

    AnneTanne

    (@annetanne)

    I have the same issue, and the problem is also discussed on wordpress.com forums, but there seems not to be a real solution yet. For me, jetpack seems to work, but I’d like the other plugin to work.

    http://en.forums.wordpress.com/topic/stats-plugin-stopped-working-api-problem

    valboyko

    (@valboyko)

    I’ll add my name to the list.Hope it gets fixed soon!

    rjhayton

    (@rjhayton)

    Same here, yesterday it said there was problems, today it says I’m not authorized to view stats.

    seanax

    (@seanax)

    Add my name to the list too. My authorization to view the stats has apparently been revoked.

    awanderfullife

    (@awanderfullife)

    Same as rjhayton’s response. Yesterday it said that there were known problems and that WordPress was working on it. But today it says simply (and grimly!) that I am not authorized to view my stats.

    This is rather inconvenient when I am doing public relations work for a non-profit agency in Edinburgh this week and I can’t even tell them how many hits we are getting.

Viewing 15 replies - 1 through 15 (of 54 total)
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