Title: WordPress.com site stats access denied error
Last modified: August 19, 2016

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# WordPress.com site stats access denied error

 *  [billbennett](https://wordpress.org/support/users/billbennett/)
 * (@billbennett)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/wordpresscom-site-stats-access-denied-error/)
 * I started getting the Access Denied error from WordPress.com site stats about
   the same time the denial of service attacks hit WordPress last week and assumed
   the two were connected.
 * Now I’m not sure.
 * The message says:
 * “While trying to retrieve the URL: [http://dashboard.wordpress.com/wp-admin/index.php](http://dashboard.wordpress.com/wp-admin/index.php)?
 * The following error was encountered:
 * Access Denied.
    Access control configuration prevents your request from being
   allowed at this time. Please contact your service provider if you feel this is
   incorrect.
 * Your cache administrator is …”
 * I’ve been using the plug-in for nearly two years without a problem, so something
   must have changed somewhere. Any ideas what?

The topic ‘WordPress.com site stats access denied error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/stats.svg)
 * [WordPress.com Stats](https://wordpress.org/plugins/stats/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stats/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stats/)
 * [Active Topics](https://wordpress.org/support/plugin/stats/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stats/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stats/reviews/)

## Tags

 * [site stats](https://wordpress.org/support/topic-tag/site-stats/)
 * [Stats](https://wordpress.org/support/topic-tag/stats/)
 * [wordpress.com](https://wordpress.org/support/topic-tag/wordpress-com/)

 * 0 replies
 * 1 participant
 * Last reply from: [billbennett](https://wordpress.org/support/users/billbennett/)
 * Last activity: [15 years, 2 months ago](https://wordpress.org/support/topic/wordpresscom-site-stats-access-denied-error/)
 * Status: not resolved