Title: WordPress Website down – only white screen
Last modified: August 31, 2016

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# WordPress Website down – only white screen

 *  Resolved [Boissiere](https://wordpress.org/support/users/boissiere/)
 * (@boissiere)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-website-down-only-white-screen/)
 * Hi guys,
 * I have an issue with my wordpress site [http://www.masdelaboissiere.com](http://www.masdelaboissiere.com)
   
   I am running the wordress theme “Sixty One” (see [http://www.cssigniter.com/ignite/themes/sixtyone/](http://www.cssigniter.com/ignite/themes/sixtyone/)
   for details) A few days ago the page didnt load anymore on any browser and I 
   was getting the error message: “This webpage has a redirect loop ERR_TOO_MANY_REDIRECTS”
   Back then I was still able to access the control panel via [http://masdelaboissiere.com/Boissiere/wp-admin/](http://masdelaboissiere.com/Boissiere/wp-admin/).
   I intended to check if this issue with the page load was caused by any of the
   plugins installed. I disabled all plugins and since then I am only getting a 
   blank page and I am not even able to access the wordpress dashboard (blank page
   too). I spoke to the service provider and they state that on their end everything
   is fine and he reckons that this issue with with the wordpress site itself. I
   am a little lost. Any idea how to fix that issue? I am still able to access all
   files via the file manager. Thanks for the help.
 * Lars

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-website-down-only-white-screen/#post-7153685)
 * Try:
    – switching to the default theme automatically by renaming your current
   theme’s folder inside wp-content/themes and adding “-old” to the end of the folder
   name using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management
   application your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin.
 *  Thread Starter [Boissiere](https://wordpress.org/support/users/boissiere/)
 * (@boissiere)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-website-down-only-white-screen/#post-7153750)
 * Hi Esmi,
 * Thanks for the quick reply,
    I have tried your suggestions. After renaming the
   themes folder as prompted I was briefly able to access the wordpress dashboard
   again. However, after resetting the plugins folder I am back to the old mystery
   of the white pages. The website only displays a white pages and once again I 
   am unable to log onto the dashboard (same issue – white page). I have tried back
   and forth (renaming the plugins.hold folder back to plugins as well as the themes
   folder) but I am back to the white page.
 * Any idea is more than appreciated
    Thanks
 *  Thread Starter [Boissiere](https://wordpress.org/support/users/boissiere/)
 * (@boissiere)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/wordpress-website-down-only-white-screen/#post-7153903)
 * Hi Esmi,
 * just wanted to let you know that I sorted out the issue with the creator of the
   theme. In the end the issue was cause by a plugin and the permalink settings.
   
   Thanks for your help anyways.
 * Lars

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress Website down – only white screen’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Boissiere](https://wordpress.org/support/users/boissiere/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/wordpress-website-down-only-white-screen/#post-7153903)
 * Status: resolved

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