Hi,
I wonder if you already have EUM updated to the latest release? if it’s in the latest version, could you please take a look at the WP’s updates screenwp-admin/update-core.php and see what WP core update status you have there.
If you have your core updates setting set to Manually update, it should have shown the below update status:
This site will not receive automatic updates for new versions of WordPress.
If you see a different update status, there might be another plugin interfering and/or overriding the core auto-update filter.`
Thanks,
Anthon
Thread Starter
kds26
(@kds26)
Hi @anthoniusalfred
Yes, I can confirm it says This site will not receive automatic updates for new versions of WordPress.
Hi @kds26
Are your website in a managed WordPress hosting? (e.g. WPEngine, SiteGround, Flywheel, etc.)
Thanks,
Anthon
Thread Starter
kds26
(@kds26)
Hi @anthoniusalfred
No, not a managed WordPress hosting.
Thanks
Hi @kds26
Apologies for the delay in replying.
We’ve tried to reproduce the issue but have no luck with it, the core updates functionality appears to work fine on our end. We suspect other plugins might interfere with the auto_update_core filter. I was wondering if you could provide us with a list of plugins and themes you have active on your website?, if it’s too much for you to write down them all, would you mind sharing us a screenshot of plugins and themes you have on the WP’s plugins screen wp-admin/plugins.php and themes screen page wp-admin/themes.php?. To share screenshots via the forum, you could use https://snipboard.io/ or something similar, which will provide you with a shareable link.
Thanks
Anthon
Thread Starter
kds26
(@kds26)
Hi @anthoniusalfred
Just a quick side note – I have a second site that has updates allowed, it has updated to wordpress Version 5.8.2 as expected but has no record of this in the Easy Updates Manager log. In your testing did it record the update in the log? Just thought it was a point of interest that may show it is something to do with my hosting.
Back to the information you requested.
My theme is Woodmart.
Plugins are:
Gravity Forms: by Gravity Forms – 2.5.14.3
Extension Works Framework: by Extension Works – 2.1.16
WooCommerce FastWay(AU): by Extension Works – 1.8
AddressFinder: by Abletech – 1.4.6
Advanced noCaptcha & invisible Captcha: by WP White Security – 6.1.7
Afterpay Gateway for WooCommerce: by Afterpay – 3.3.1
Age Gate: by Phil Baker – 2.18.1
Akismet Anti-Spam: by Automattic – 4.2.1
AutomateWoo: by WooCommerce – 5.5.5
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.4.2
BulletProof Security: by AITpro Website Security – 5.4
Anti-Spam by CleanTalk: by СleanTalk – 5.166
Code Snippets: by Code Snippets Pro – 2.14.2
Content Control: by Code Atlantic – 1.1.9
Simple Custom CSS and JS: by SilkyPress.com – 3.38
Facebook for WooCommerce: by Facebook – 2.6.7
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.2.0
Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
Injection Guard: by Fahad Mahmood – 1.2.0
WPBakery Page Builder: by Michael M – WPBakery.com – 6.7.0
Members: by MemberPress – 3.1.6
Plugin Organizer: by Jeff Sterup – 10.1.6
Post Types Order: by Nsp Code – 1.9.5.7
Really Simple SSL: by Really Simple Plugins – 5.1.3
Redirection: by John Godley – 5.1.3
Easy Updates Manager: by Easy Updates Manager Team – 9.0.10
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
Title and Nofollow For Links: by WPKube – 1.11
UpdraftPlus – Backup/Restore: by UpdraftPlus.com
DavidAnderson – 1.16.63
WooCommerce No Freight Message: by dangoodman – 2.0.12
Woo Custom Emails Per Product: by Alex Mustin – 2.2.9
CartBounty – Save and recover abandoned carts for WooCommerce: by Streamline.lv – 7.0.8
WooCommerce Chained Products: by StoreApps – 2.11.0
WooCommerce Conditional Freight and Payments: by SomewhereWarm – 1.10.0
Follow-Up Emails: by WooCommerce – 4.9.5
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
Booster for WooCommerce: by Pluggabl LLC – 5.4.8
WooCommerce Order Status Manager: by SkyVerge – 1.13.2 (update to version 1.13.3 is available)
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.10.3
WooCommerce Review for Discount: by WooCommerce – 1.6.21
WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.18.0
WooCommerce Shipment Tracking: by WooCommerce – 1.6.29
WooCommerce Australia Post Freight: by WooCommerce – 2.4.29
WooCommerce Tab Manager: by SkyVerge – 1.14.1
WooCommerce Wholesale Prices: by Rymera Web Co – 1.16
WooCommerce: by Automattic – 5.8.0 (update to version 5.9.0 is available)
Woodmart Core: by – 1.0.29
Yoast SEO Premium: by Team Yoast – 17.1.2
Yoast SEO: by Team Yoast – 17.5
WP Cloudflare Super Page Cache: by Optimole – 4.5.7
WP Force SSL: by WebFactory Ltd – 1.57
WP Mail SMTP: by WPForms – 3.2.0
Acunetix WP Security: by Acunetix – 4.0.5
Smush: by WPMU DEV – 3.9.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.1
Yoast SEO: WooCommerce: by Team Yoast – 14.4
YITH WooCommerce Bulk Product Editing Premium: by YITH – 1.2.33
YITH WooCommerce Recover Abandoned Cart Premium: by YITH – 2.0.7
YITH WooCommerce Wishlist Premium: by YITH – 3.0.21
Thank you.
Hi @kds26
Thank you so much for the list of plugins, I will pass it to the team for further investigation. As for the log, yes we did get the update information in the EUM’s log while testing. However, we also have a report from another person regarding core updates that don’t get recorded in the log. We’re still investigating it, and hopefully we come up with something very shortly.
Anthon
