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WordPress unusual problem: Urgent!!! (4 posts)

  1. jickstumps
    Member
    Posted 5 years ago #

    I have come across a very strange problem.

    This is what happened leading up to the event.

    I downloaded WordPress Google analytics
    put it in appropriate folder
    logged into wordpress account
    Activated the GA plugin
    Decided to activate Super cache also.

    After this everything stopped. Nothing works... Absolutely nothing comes up!
    I have tried everything I can think of.
    I can't get to the website, none of the public or admin comes up, event when I press back and get onto the cached pages I can't click onto anything because it takes me to a pblank page, no source code!!!!
    HELP!

    Here's a link:

    I'd very much appreciate the help, here's my email address:
    Or feel free to reply to this, I will keep checking it.

    Thanks ever so much.
    J

  2. figaro
    Member
    Posted 5 years ago #

    Did you disable those plugins? See the following video for how to do it through phpMyAdmin.

    http://educhalk.org/blog/?p=38

  3. jickstumps
    Member
    Posted 5 years ago #

    Figaro,

    I tried what was suggsted on the video. Both of the options didn't work... I guess that means it has nothing to do with the plugins, unless they can alter different parts of the database?

    I just don't understand what can make the website completely blank.

    I'm a bit worried about replacing all of the files wordpress files but that looks like my only option. What does anyone think?

    Thanks again Figaro.
    J

  4. jickstumps
    Member
    Posted 5 years ago #

    Didn't figure it out but I did get the hosting organisation to back up my files. So it's restored to 3 weeks previous.

    Still like to know the answer if anyone knows,
    Thanks.
    J

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