Support » Plugin: Redirection » WordPress – This site can’t be reached

  • Resolved redshot

    (@redshotalpha)


    We have a staging wordpress site hosted on Amazon S3 and it uses Divi theme with redirection plugin installed. I tried to click the Divi Theme Update and after that the site says This site can’t be reached

    I was able to restore the database using the database of the Live Site and was able to login to the admin/dashboard.

    Currently, the dashboard is viewable but pages like ourwebsite.com/page-name says This site can’t be reached. In the dashboard area there’s part that says Redirection's database needs to be updated - click to update.

    Do you think I can click the link since the database came from Live or Production site?

    Any help is appreciated. Thanks

    • This topic was modified 3 months, 1 week ago by  redshot.
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  • Plugin Author John Godley

    (@johnny5)

    I’m not really sure what the problem is you are describing. The site can’t be reached message is not connected to Redirection. If you want to use the plugin you should continue with the update.

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