Title: WordPress Stats API problem
Last modified: August 19, 2016

---

# WordPress Stats API problem

 *  Resolved [404techsupport](https://wordpress.org/support/users/404techsupport/)
 * (@404techsupport)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/wordpress-stats-api-problem/)
 * Hi there,
    I downloaded WordPress stats and uploaded it to my self-hosted server:
   [http://www.404techsupport.com](http://www.404techsupport.com)
 * I then added my API key to the code from my WordPress.com profile.
 * When I try to go to the WordPress stats plug-in, I get this error:
 * >  Error from last API Key attempt: Missing API Key The WordPress.com Stats Plugin
   > is not working because it needs to be linked to a WordPress.com account. An
   > API Key is present in the source code but it did not work.
 * Thanks in advance for any help.
    -Jason

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [404techsupport](https://wordpress.org/support/users/404techsupport/)
 * (@404techsupport)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/wordpress-stats-api-problem/#post-881162)
 * Instead of hard coding the API key into the Plugin, I left it blank. When I first
   went to the WordPress Stats after that (even though it yells at you to enter 
   an API key or disable the plugin) I was prompted for the key. After I added it,
   I was prompted to associate the blog to my WordPress.com account. Then it started
   working and I found $5.
 *  [wuyihealthtea](https://wordpress.org/support/users/wuyihealthtea/)
 * (@wuyihealthtea)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/wordpress-stats-api-problem/#post-881305)
 * I have a similar problem. WordPress.com Stats plugin will not accept my API key.
   Error messages are:-
 * > Error from last API Key attempt:
   > Missing API Key
   > The WordPress.com Stats Plugin is not working because it needs to be linked
   > to a WordPress.com account.
   > Enter your WordPress.com API key to link this blog to your WordPress.com account.
   > Be sure to use your own API key! Using any other key will lock you out of your
   > stats. (Get your key here.)
 * So I enter the API key and click on SAVE
    NEXT MESSAGE
 * > The API key “xxxxxxxxxxx” belongs to the WordPress.com account of “wuyihealthtea”.
   > If this is not your account, please re-enter your API key.
   >  Re-enter API key
 * > According to the WordPress.com database, this API key is already associated
   > with at least one self-hosted blog. You can add this as a new blog on your 
   > WordPress.com account or replace an existing blog and inherit its stats history.
   > 
   > Add new blog to my account
   > Do this if this blog is new or has never been associated with your API key.
   > This blog will be added to your WordPress.com account.
   >  Add to WordPress.co
   > account
 * So I click on Add to WordPress.com account.
 * Then it’s back to the missing API Key error message -it just loops.
 * > Error from last API Key attempt:
   > Missing API Key
   > The WordPress.com Stats Plugin is not working because it needs to be linked
   > to a WordPress.com account.
   > Enter your WordPress.com API key to link this blog to your WordPress.com account.
   > Be sure to use your own API key! Using any other key will lock you out of your
   > stats. (Get your key here.)
 * No matter how many times I enter the API key it does recognize I’ve entered it.
 * Can someone tell me what I need to do to get Stats up and running. I’ve searched
   support forums and find others with similar problems whose questions appear to
   go unanswered.
 * I did find a post which gave me hope, it referred to changing the API key. I 
   tried the suggestion, however, when I follow the instructions I do not see the“
   Stats Access” area at all.
    [http://faq.wordpress.com/2008/06/18/how-do-i-change-the-api-key-used-for-wordpresscom-stats/](http://faq.wordpress.com/2008/06/18/how-do-i-change-the-api-key-used-for-wordpresscom-stats/)
 * If I am unable to get WordPress Stats working is there any other alternative?
 * I’d be grateful for any assistance. Thank you. Judi
 *  [Sita](https://wordpress.org/support/users/sita/)
 * (@sita)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/wordpress-stats-api-problem/#post-881307)
 * i am having exactly the same problem – it’s very frustrating…
 *  [wuyihealthtea](https://wordpress.org/support/users/wuyihealthtea/)
 * (@wuyihealthtea)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/wordpress-stats-api-problem/#post-881308)
 * Hi
 * Just to let everyone know. I found a solution (or at least a work-around) to 
   my WordPress Stats plugin issue.
 * I found a free alternative which works. You can find details [HERE](http://www.reviewtophomebiz.com/blogging-tips/wordpresscom-stats-plugin-good-plugin-gone-bad/)
 * Good luck to everyone.
 * Judi
    [http://naturalsuperfoodsblog.com](http://naturalsuperfoodsblog.com) [http://www.wu-yihealthtea.com](http://www.wu-yihealthtea.com)
   [http://www.reviewtophomebiz.com](http://www.reviewtophomebiz.com)
 *  [webmystery](https://wordpress.org/support/users/webmystery/)
 * (@webmystery)
 * [16 years, 8 months ago](https://wordpress.org/support/topic/wordpress-stats-api-problem/#post-881368)
 * Using a different stats tool is a workaround, not a resolution. This post should
   not be marked as “resolved”
 * The problem with the link above that tells how to change your API key is that
   it is for sites hosted at wordpress.com, not for individually hosted blogs.
 *  [webmystery](https://wordpress.org/support/users/webmystery/)
 * (@webmystery)
 * [16 years, 8 months ago](https://wordpress.org/support/topic/wordpress-stats-api-problem/#post-881369)
 * I had a similar problem with the API key – I needed to change it from mine to
   my clients’. It had been changed previously but it got messed up when my client
   did an automatic upgrade. When I went into Stats I got an error that webmystery(
   wrong account) was not allowed access to Stats, but the interface gave me no 
   way to enter the correct API. I ended up going directly into the database using
   phpMyAdmin. I found the old incorrect API in the wp_options table under stats_options
   and changed it to my clients API. That fixed it. Back up your database before
   you try this at home!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘WordPress Stats API problem’ is closed to new replies.

 * 6 replies
 * 4 participants
 * Last reply from: [webmystery](https://wordpress.org/support/users/webmystery/)
 * Last activity: [16 years, 8 months ago](https://wordpress.org/support/topic/wordpress-stats-api-problem/#post-881369)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
