Support » Fixing WordPress » WordPress Site Not working?

  • Well, I think something may have happened in the FTP, I use cPanel (HostGator). So when i type my website URL:, the site dones’t come up, it is all gebrish….

    When I try a backup, I get this:

    This script must be placed at the root of a valid WordPress installation. Please install WordPress via cPanel –> Fantastico and then run this script again.

    What should I do? Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • use fantastico to uninstall your wordpress as it looks like it didn’t complete
    then rum the install again

    Essentially, it appears a bunch of WordPress files are missing from your installation. If you have FTP access, you could try downloading WordPress from and then uploading all the files and folders. Don’t upload “wp-content” though, as this is where your themes and plugins are, so hopefully that’s all still in tact anyway.

    If this doesn’t help, you should get in contact with HostGator support ( ), and they can help you getting Fantastico and WordPress to play nicely together.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WordPress Site Not working?’ is closed to new replies.